How can we help?
Answers to the questions we hear most. Can't find what you need? Our team is one message away.
How long does a transfer take? +
Card-funded transfers are typically delivered within minutes. Bank transfers can take a little longer to clear depending on your bank. You'll see live status updates in your dashboard the whole way.
What does it cost to send money? +
A small fixed transfer fee applies per send currency (your first transfer is free), plus a transparent margin on the mid-market exchange rate. There are no hidden charges — the total you pay and the amount they receive are shown before you confirm.
How do I pay? +
You can pay by debit or credit card, or directly from your bank account via open banking. Your rate is locked for 30 minutes while you complete payment.
Which countries can I send to? +
You can send to recipients across 80+ countries, with delivery by bank deposit, mobile wallet or cash pickup depending on the destination.
Is my money safe? +
Yes. Invictus Remittance is a trading name of Invictus Ventures Ltd, authorised and regulated by the Financial Conduct Authority. We use bank-level encryption and never store your full card details.
How do I track a transfer? +
Log in to your dashboard and open Transactions — every transfer shows its reference and live status from created through to delivered.